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Holdfast develops and writes operational documentation: plans, processes, and technical documents.
Work is undertaken for a variety of organisations - from emergency management groups, to critical infrastructure operators, to industry bodies. All have a common need to accurately capture and convey information that enables performance and embeds resilience.
The Facilitate-Develop-Write process underpins Holdfast's approach. Well managed facilitation ensures that people have the opportunity to contribute thoughts and ideas, and the organisation's voice can be reflected in the final document. Holdfast's well-honed ability to facilitate meaningful discussions and small group workshops sets the conditions for a final written product that is embraced and utilised.
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Writing your plans
Organisations are often too busy with their day-to-day activities to write their future-focused operational plans.
Holdfast helps these organisations by developing and writing their plans for them.
The undertaking is premised on a deep understanding of the client's requirements, enabled by Holdfast's ability to understand the broader context. Touch points throughout the process ensure the final written product is wholly suitable for implementation.
Writing your processes
Clean and simple processes are a critical component of an organisation's resilience.
Holdfast helps organisations articulate and document their processes. Holdfast's ability to facilitate discussions and workshops ensures collective agreement and buy-in before these processes are committed to paper.
The final written product might be a folder-bound operating procedure, a small handbook of checklists, an app of electronic aide memoirs, or a bespoke product that best suits the organisation's needs.
Writing your technical documents
Technical standards and best practice guidelines are often developed by industry associations for the benefit of their membership.
Writing these technical documents requires a broad understanding of the subject matter, a practiced ability to facilitate information from experts, and the skill to develop a document that the intended audience will find useful.
Holdfast's understanding of the military, emergency management, and civil construction spheres supports technical document writing across a swathe of sectors.
